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Post by nerus on Aug 21, 2021 7:55:35 GMT 1
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Post by Daniel W on Aug 23, 2021 12:39:14 GMT 1
Hi nerus You can try these steps and see if it works 1. Uninstall the kogama launcher (Control panel --> Uninstall a program --> Search for the program in the search field ) 2. Press Windows button + R 3. Search "appdata" 4. Click on the folder "Local" 5. Delete the folder called "KogamaLauncher-WWW" (if you disconnect on the live server - the other server folders are called other names) 6. Go back to Appdata 7. Click on the folder called "LocalLow" 8. Delete the folder called "KogamaLauncher-WWW" (if you can't find this folder then just proceed to step 9) 9. Reinstall the standalone launcher 10. Try to enter a game on standalone and see if you can enter
Could you tell me if these steps works?
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Post by nerus on Aug 27, 2021 6:34:12 GMT 1
prnt.sc/1qlbsty I tried to do what you wrote, I reinstalled the launcher. But when I entered this game again, the same error occurred and kogama closed.
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Post by Daniel W on Sept 11, 2021 9:52:58 GMT 1
Hi nerus Did you also delete the files that belong to the standalone client?
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Post by nerus on Sept 14, 2021 4:15:15 GMT 1
Yes, i did
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Post by Daniel W on Sept 22, 2021 16:58:48 GMT 1
Hi nerus I just noticed that you wrote it happened in one game. Does it also happen in other games?
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Post by nerus on Sept 27, 2021 15:14:56 GMT 1
No, other games are fine.
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Post by Daniel W on Sept 27, 2021 15:48:24 GMT 1
Thanks for reporting this issue, I've added it to our bug tracker. You've been awarded with 1 successful bug report and 40 gold! Since this is your first bug report you've also been awarded the Tester badge and an additional 120 gold! To get a high-quality bug report, please write steps on how to reproduce the bug, like this 1. Do x 2. Do y > Z happens
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