ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Aug 29, 2022 0:53:31 GMT 1
KoGaMa Profile: friends.kogama.com/profile/150074327/Web Browser: Chrome Client: WebGL AboutMyBrowser.com Link: IDK Steps to Reproduce1. See the text "level up" but don't go to menu to claim the gold. 2. Go to profile, look at gold, and it's same as before, no gold claimed. Additional Information (Optional)This happened a while ago, but back then didn't have this account.
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ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Aug 29, 2022 0:54:19 GMT 1
Oh and also please give award- this has also happened on my other accounts, and it's a big problem. On that account, I never got the gold!
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Post by Daniel W on Aug 29, 2022 8:52:32 GMT 1
Hi ItzSam53 This is a known issue. Do you know which levels you did not receive any gold for?
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ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Aug 30, 2022 3:23:26 GMT 1
16 I think
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ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Sept 1, 2022 0:01:22 GMT 1
I checked and I'm pretty sure-
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Post by Daniel W on Sept 1, 2022 10:34:12 GMT 1
Was this the only time it happened?
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ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Sept 3, 2022 18:16:19 GMT 1
It happened multiple other accounts but I forgot the account so I'm just using the one I most remember which is this one because I didn't get the gold but I did get the badge level which is weird
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ItzSam53
Rookie
Friend Discord: ItzSam53#1543
Posts: 20
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Post by ItzSam53 on Sept 5, 2022 19:32:01 GMT 1
Ummm is there an update on this?
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Post by Daniel W on Sept 6, 2022 11:51:16 GMT 1
Hi ItzSam53 We are aware of this issue, but I'm having issues with finding out what exactly causes the problem. I have given you the gold you should have received from level 16. Thank you for reporting and please write again if you find more issues
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