drem
Rookie
Posts: 21
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help
Nov 18, 2021 2:04:31 GMT 1
Post by drem on Nov 18, 2021 2:04:31 GMT 1
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help
Nov 18, 2021 14:00:01 GMT 1
Post by Daniel W on Nov 18, 2021 14:00:01 GMT 1
Hi dreampro
Have you tried installing the standalone client again?
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drem
Rookie
Posts: 21
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help
Nov 18, 2021 14:03:35 GMT 1
Post by drem on Nov 18, 2021 14:03:35 GMT 1
how do i do that?
because when I tried installing the standalone client again, it will not give the the bootstamper thing
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help
Nov 18, 2021 14:23:13 GMT 1
Post by Daniel W on Nov 18, 2021 14:23:13 GMT 1
Hi dreampro
Did you try to press the "Help" button underneath a game and then select the "Download Windows App"? The BootStrapper should appear when doing this
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drem
Rookie
Posts: 21
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help
Nov 18, 2021 14:37:18 GMT 1
Post by drem on Nov 18, 2021 14:37:18 GMT 1
I did, but the bootstrapper didn't appear on the top
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drem
Rookie
Posts: 21
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help
Nov 18, 2021 14:49:55 GMT 1
Post by drem on Nov 18, 2021 14:49:55 GMT 1
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help
Nov 18, 2021 15:57:14 GMT 1
Post by Daniel W on Nov 18, 2021 15:57:14 GMT 1
Hi dreampro
Try to click on the file that you downloaded
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drem
Rookie
Posts: 21
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help
Nov 19, 2021 2:49:53 GMT 1
Post by drem on Nov 19, 2021 2:49:53 GMT 1
I checked but there was no file downloaded, only the launcher and the bootstamper thing didn't popped up on the top of my screen
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help
Nov 26, 2021 9:34:04 GMT 1
Post by Daniel W on Nov 26, 2021 9:34:04 GMT 1
Hi drem
In the video you have linked, I can see that you downloaded the file. Does nothing happen if you click on it?
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drem
Rookie
Posts: 21
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help
Nov 26, 2021 12:30:42 GMT 1
Post by drem on Nov 26, 2021 12:30:42 GMT 1
Only the launcher got downloaded the boostamper thing didn't popped up on the top like It's supposed to.
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help
Dec 8, 2021 15:42:44 GMT 1
drem likes this
Post by Daniel W on Dec 8, 2021 15:42:44 GMT 1
Hi drem
I finally managed to reproduce your issue. The bootstrapper also disappeared for me, but it appeared if you went into browser history and deleted the browser history (cookies) for when you last saw the bootstrapper app.
After you download the standalone client, does a folder appear in user > AppData > Local called KogamaLauncherWWW? I have tried to download it several times, but it hasn't appeared yet. I wanted to make sure that you experience the same as me.
This is also a successful bug and you will be rewarded for this
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drem
Rookie
Posts: 21
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help
Dec 9, 2021 8:54:37 GMT 1
Post by drem on Dec 9, 2021 8:54:37 GMT 1
I deleted all the history on chrome and firefox but It still didn't work
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Dec 9, 2021 12:20:48 GMT 1
Post by Daniel W on Dec 9, 2021 12:20:48 GMT 1
Hi drem
Did you delete all your browser history (and not just e.g. one month) including cookies, cache, etc., or does that still not make the bootstrapper appear?
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drem
Rookie
Posts: 21
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help
Dec 10, 2021 8:50:34 GMT 1
Post by drem on Dec 10, 2021 8:50:34 GMT 1
how do I delete cookies and cache?
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Dec 10, 2021 12:46:41 GMT 1
Post by Daniel W on Dec 10, 2021 12:46:41 GMT 1
Hi drem
When you go into your browser's history and click the "Clear Browser History", a popup should appear. On the popup, you need to check the box where it says "Cookies and other website data" and then click clear data. It may not say exactly this when deleting the browser history on each browser, but it should say something similar
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