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Post by demongod168 on Jul 20, 2022 6:48:25 GMT 1
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Post by Daniel W on Jul 20, 2022 6:55:56 GMT 1
Hi demongod168 Did you receive the level-up animation when in-game?
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Post by demongod168 on Jul 20, 2022 7:34:48 GMT 1
My friends told me to play game,but it still don't give me gold :<
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Post by demongod168 on Jul 20, 2022 7:36:34 GMT 1
Wait,I didn't receive the level-up animation.
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Post by Daniel W on Jul 21, 2022 6:10:43 GMT 1
Hi demongod168 Try to go into a game and trigger the level-up animation. You should be able to do that if you die or press <ESC>
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Post by demongod168 on Jul 21, 2022 8:09:57 GMT 1
But still no gold......
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Post by Daniel W on Jul 26, 2022 6:44:00 GMT 1
Hi demongod168 Has this happened before and did you see the level-up animation? If yes, how much gold did it say you should receive?
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Post by demongod168 on Jul 29, 2022 13:07:39 GMT 1
I recived the animation,but my account got hacked,can u help me?
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Post by Daniel W on Aug 5, 2022 7:42:55 GMT 1
Hi demongod168 Unfortunately, I am unable to help you with the hacked account. You will have to contact support by sending an email to support@KoGaMa.com. You should include evidence of the cheating/hacking and a link to the cheater's account
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Post by Daniel W on Aug 5, 2022 7:45:02 GMT 1
On the other hand, I managed to reproduce this bug. You will of course be rewarded as normal and I will give you the gold you were supposed to have for leveling up. Do you want to be rewarded on another profile if the one you have has been hacked?
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Post by demongod168 on Aug 5, 2022 9:03:20 GMT 1
the bugs report sucess,but send golds and badge to my alt acc:https://www.kogama.com/profile/668428904/
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Post by Daniel W on Aug 5, 2022 9:22:14 GMT 1
Thanks for reporting this issue, I've added it to our bug tracker You've been awarded 200 gold, 1 successful bug report, and the tester badge Base reward: 40 gold, 40 gold for a high-quality bug report, and 1 successful bug report 1st report: +120 gold, +tester badge
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