|
Post by shadowth on Dec 23, 2023 17:06:33 GMT 1
KoGaMa Profile: www.kogama.com/profile/50794340/Web Browser: Chrome Client: WebGL AboutMyBrowser.com Link: Steps to ReproduceThe site loads fine itself but when i try to play/build game i can't. There isn't much to explain, but still that's what happens 1. I click on game to play/project to create 2. It shows me the advertisement loading moment but since i use adblocker for quicker access to games/projects it goes to the loading screen which says "Downloading" Additional Information (Optional)All in all, that's the problem. It's simple but annoying and i tried to do some actions like changing browser and refreshing network but the problem persists.
|
|
|
Post by Daniel W on Dec 28, 2023 15:19:43 GMT 1
Hi shadowth Are you unable to enter the game/project because the "Downloading" screen does not disappear? If that is the case, what happens if you disable the AdBlocker?
|
|
|
Post by shadowth on Jan 13, 2024 18:24:46 GMT 1
i disabled it on the site and its all pages, the result is literally the same - it shows me the "Advertisement" loading screen and it gets stuck at this screen which displays characters and "Loading KoGaMa.Play thousands of 3D multiplayer games. First time downloading game may take longer." with "Starting Game" on the red bar at the bottom of the game
|
|
|
Post by Daniel W on Jan 15, 2024 10:59:22 GMT 1
Hi shadowth Could you try to clear the site data and cache and then try to enter a game again? If this does not help I would like to know if there is any game you can play
|
|
|
Post by shadowth on Jan 19, 2024 11:07:27 GMT 1
Well, I can't play any games or to build anything. the only progress is that ads can now run successfully I start assuming that it might be an issue related to my kogama account, because i tried to do the same through another device and the result was the same
|
|
|
Post by Daniel W on Feb 16, 2024 12:13:50 GMT 1
Hi shadowth I'm not sure this is related to your account as I have been able to enter both games and projects using it. Would you be able to provide me with the browser log though? You can do this by 1) press F12 --> console, 2) reproduce the bug, 3) right-clicking inside the console to the right, and pressing "Save as". Then you can send the file/text to me and we will hopefully find the cause of the issue you experience
|
|