Guide For New Users [Please Read This If You're New!]
Jan 4, 2024 10:31:27 GMT 1
Sythile, Comenxo, and 9 more like this
Post by Daniel W on Jan 4, 2024 10:31:27 GMT 1
KoGaMa Test Server New User Guide
Rewards
We've created a wide array of rewards as a means of expressing our gratitude towards you guys, your dedication to making KoGaMa the best product it can be is truly awe-inspiring!
Per successful bug report: 40 gold, 1 successful bug report
We also have the following bonuses that are applied on top of the base reward:
Proper Steps to Reproduce* or a video: +40 gold
1st successful bug report: +120 gold, Tester Badge**
5th successful bug reports: +240 gold
10th successful bug reports: +480 gold
* Proper Steps to Reproduce follow the following format, or something similar to it:
1. Do x
2. Do y
> Observe that z has taken place
Eligible Example
1. Enter game with Center Gun pickup
2. Press "Play"
3. Pick up Center Gun
4. Press the Left Mouse Button
> Your Center Gun will fire
Ineligible Example
Enter a game and shoot a center gun
**Tester Badge
Using aboutmybrowser
1. Navigate to aboutmybrowser.com
2. Copy the URL in the middle of the screen as shown below
3. Paste it into the bug report form
Retrieving Logfile
Figuring out which build target you're using
This is important since log files are located in different directories depending on whether you're playing in our Standalone client or in WebGL. Below are two screenshots, simply compare what your own client looks like to see which you're using
Standalone
C:\Users\{USERNAME}\AppData\LocalLow\Multiverse ApS\KoGaMa\output_log.txt
WebGL
In WebGL the log file is located inside your browsers console. Opening this is universal across operating systems, but is different in each browser. Usually pressing F12 will open the developer window, which should include a "Console" tab. If not, look at the guide below for more help
Guide to open browser console in different browsers
Once you've found the console, simply select all the text and save it as a .txt file
The "Blocked" Label
Sometimes we're unable to reproduce your issue due to another, unrelated, issue. In that case we'll mark your report with the "Blocked" label, and reply with an ID to the bug that's blocking your report. You can't use this ID for anything, it's used in our internal bug database. It's left there as a note for future QA so they can check the bug and see if it's been resolved. We'll do this on a daily basis so we can get to the bottom of your report as soon as possible.
Reporting hackers/cheaters
If you find users who breaks the rules, please do not report them in a public thread or in a bug report here on the froum. You should instead contact support by sending an email to support@KoGaMa.com. You should include evidence of the cheating/hacking and a link to the cheater's account.
If you find any XP exploiting games please also write to our support at the mail given above.
Rules
The following behaviour is not permitted, and will result in you getting temporarily banned immediately. If you've been banned temporarily several times, and we feel that you're quite simply not interested in improving your behaviour, your account will be banned permanently without appeal. We also reserve the right to take action against users for reasons not specified below
Our Thanks
The entire KoGaMa development team thanks you. By testing for us you help us find game breaking errors before they're released to the thousands of users who play KoGaMa on a daily basis and love the game as much as you do. You're not just helping us - you're helping the KoGaMa community.
Ineligible Example
Enter a game and shoot a center gun
**Tester Badge
Using aboutmybrowser
1. Navigate to aboutmybrowser.com
2. Copy the URL in the middle of the screen as shown below
3. Paste it into the bug report form
Retrieving Logfile
Figuring out which build target you're using
This is important since log files are located in different directories depending on whether you're playing in our Standalone client or in WebGL. Below are two screenshots, simply compare what your own client looks like to see which you're using
Standalone
C:\Users\{USERNAME}\AppData\LocalLow\Multiverse ApS\KoGaMa\output_log.txt
WebGL
In WebGL the log file is located inside your browsers console. Opening this is universal across operating systems, but is different in each browser. Usually pressing F12 will open the developer window, which should include a "Console" tab. If not, look at the guide below for more help
Guide to open browser console in different browsers
Once you've found the console, simply select all the text and save it as a .txt file
The "Blocked" Label
Sometimes we're unable to reproduce your issue due to another, unrelated, issue. In that case we'll mark your report with the "Blocked" label, and reply with an ID to the bug that's blocking your report. You can't use this ID for anything, it's used in our internal bug database. It's left there as a note for future QA so they can check the bug and see if it's been resolved. We'll do this on a daily basis so we can get to the bottom of your report as soon as possible.
Reporting hackers/cheaters
If you find users who breaks the rules, please do not report them in a public thread or in a bug report here on the froum. You should instead contact support by sending an email to support@KoGaMa.com. You should include evidence of the cheating/hacking and a link to the cheater's account.
If you find any XP exploiting games please also write to our support at the mail given above.
Rules
The following behaviour is not permitted, and will result in you getting temporarily banned immediately. If you've been banned temporarily several times, and we feel that you're quite simply not interested in improving your behaviour, your account will be banned permanently without appeal. We also reserve the right to take action against users for reasons not specified below
- Spam reports
- Fake reports
- Stealing other users reports
Our Thanks
The entire KoGaMa development team thanks you. By testing for us you help us find game breaking errors before they're released to the thousands of users who play KoGaMa on a daily basis and love the game as much as you do. You're not just helping us - you're helping the KoGaMa community.